1. Access to the ProdRelSph Mobile Application and use of the Services offered on the ProdRelSph Mobile Application by nanoPix ISS Pvt. Ltd. and/or its group of companies is subject to this Privacy Policy. By accessing the ProdRelSph Mobile Application and by continuing to use the Services offered, you are deemed to have accepted this Privacy Policy, and in particular, you are deemed to have consented to our use and disclosure of your personal/business information in the manner prescribed in this Privacy Policy and for the purposes set out above in the document. We reserve the right to amend this Privacy Policy from time to time. If you disagree with any part of this Privacy Policy, you must immediately discontinue your access to the Mobile Application and your use of the Services.
2. As part of the normal operation of our Services, only if required for operation/execution of the services/mobile application, we collect, use and, in some cases, disclose information about you to third parties. Accordingly, we have developed this Privacy Policy in order for you to understand how we collect, use, communicate and disclose and make use of your personal/business information when you use the Services on the ProdRelSph Mobile Application:-
(a) Before or at the time of collecting personal/business information, we identify the purposes for which information is being collected.
(b) We collect and use of personal/business information solely with the objective of fulfilling those purposes specified by us, and for other compatible purposes.
(c) We only retain personal/business information as long as necessary for the fulfilment of those purposes.
(d) We collect personal/business information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
(e) Personal/business information would be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
(f) We protect personal/business information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
We are committed to conducting our business in accordance with these principles in order to ensure that confidentiality of personal/business information is protected and maintained.
(g) The data whatsoever collected is not brought to the knowledge to the user’s competitors.
(h) Below mentioned are the details that will be collected from the user as and when necessary.
Following are the Personal data that we collect about you / your employees:
a) Purpose: Name of the User (Real name of the Person or Unique alias name) is used a metrics to uniquely identify a User for providing Login Username to the ProdRelSph application and to ensure that only the known personnel has access to the ProdRelSph Application.
b) Data Collected from: Users who are identified as Operator, Supervisor and Owner by authorized personnel at the Customer’s place.
a) Purpose: Phone number is used as a Password for providing Login to the ProdRelSph application and to ensure that only the authenticated access is provided to the Customers by sending a 6 Digits OTP while Logging-in into the ProdRelSph application.
b) Data Collected from: Users who are identified as Operator, Supervisor and Owner by authorized personnel at the Customer’s place.
a) Purpose: Email address is used for sharing the Google Playstore link to download the ProdRelSph Application and its Login credentials.
b) Data Collected from: Users who are identified as Operator, Supervisor and Owner by authorized personnel at the Customer’s place.
a) Purpose: Smartphone Storage is used for storing the ProdRelSph Application’s log files and when Customer wants the keep a copy of Grade Parameters settings into a file to be generated using “Print PDF” feature.
b) Data Collected from: Customer’s ProdRelSph Application storage space.
a) Purpose: Telephone function is used to check Internet connectivity via Mobile Data and to intimate the User weather their ProdRelSph App is connected to Machine or not.
b) Data Collected from: Customer’s ProdRelSph Application.
a) Purpose: This is used for validating the liveness of the Machine Wi-Fi by certain features of ProdRelSph App.
b) Data Collected from: Customer’s ProdRelSph Application.
a) Purpose: The ProdRelSph mobile application may collect Smartphone location data to enable working of one of the core functionality of the application, in which we use this data for automatically bringing back the application to foreground and to change state of a core functionality of the mobile application to a STOP operation mode when the User keeps the operation core functionality in PLAY mode and then changes Wi-Fi connection source or switch off and on the Wi-Fi, even when the ProdRelSph mobile application is closed or not in use. This feature will help Customer to know that the ProdRelSph Application has lost Machine Wi-Fi connectivity.
b) Data Collected from: Customer’s ProdRelSph Application.
a) Purpose: The ProdRelSph mobile application creates two types of PDF Files :
- Error Log File (In the form of PDF document) : Its purpose is to collect the error logs generated by the ProdRelSph application and inserts them into the PDF File created at Customer's Internal Storage space which is then used to send it via Email to the ProdRelSph application support team Email Address for error analysis.
b) Data Collected from: Customer’s ProdRelSph Application.
Following are the Business data that we collect from your profile at ProdRelSph Application:
a) Purpose: This data is used for providing Troubleshoot Service, providing this data to Customer when they want to view the historical data of the same and for better diagnostic analysis of the issues reported by you.
b) Data Collected from: Customer’s ProdRelSph App storage and Cloud Database storage.
a) Purpose: This data is used for providing Troubleshoot Service, providing this data to Customer when they want to view the historical data of the same and for better diagnostic analysis of the issues reported by you.
b) Data Collected from: Customer’s ProdRelSph App storage and Cloud Database storage.
a) Purpose: We collect various machine health monitoring data from the various sensors embedded into your Machine to understand your Machine condition and provide you Preventive Maintenance in order to help avoiding unexpected failures in the future thereby reducing down time.
b) Data Collected from: Sensors and Log files residing in Machine Devices.